Saatva Customer Support: Must Know Info [2023]

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When you examine the various mattresses you can find on the internet it is possible to look at them twice. Saatva Customer Support

They all look the same and many of them are standard all-foam mattresses.

However, it’s not the case with the Saatva mattress, which is among the most popular innerspring mattresses that can be found on the internet. To see whether Saatva is worth your time, check out our complete Saatva reviews.


Saatva Mattress Overview


The Saatva mattress is made by Saatva, the Saatva company that makes mattresses such as Zenhaven and Zenhaven, as well as Loom Leaf, Loom Leaf and Zenhaven. It’s the Saatva Innerspring Mattress which comes in three different levels firmness (Plush Luxurious Soft firm, Medium and Firm) in addition to two sizes (11.5 11.5 inches as well as 14.5 ”).

The team decided to test our Premium Firm mattress with the height of 11.5 inches. We found it to be a great innerspring mattress that is suitable for various kinds of sleeping. Saatva Customer Support

Who Is The Saatva Mattress Best For?

  • people who combine or alter their sleeping position at night
  • For those searching for the top mattress for people who suffer with back pain
  • In case you’re searching for the highest-quality mattress as well as a good value
  • Anyone searching for an best mattress orthopedic mattress
  • Users who prefer to rest “on top” of their mattress
  • Sleepers who rest on mattresses may provide relief from back discomfort.

Who Is The Saatva Mattress Not Recommended For?

  • People who sleep upon their ultra-soft mattresses
  • Sleepers on the side who are light , but not enough weight to be able to compact Saatva mattresses. Saatva mattress.
  • Anyone who is looking for a mattress which is a luxurious mattress with a foam sensation Saatva Customer Support


Saatva Mattress Video Review

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Saatva Mattress Firmness And Feel

The firmness as well as the feeling are the two most important factors for any mattress. Let’s look at how is Saatva mattress is. Saatva mattress is, and how it’s likely to feel like to people with average weight like heavier and light sleepers. Saatva Customer Support

How Firm Is The Saatva?

The Saatva mattress is available with three firmnesses: Plush Firm and Soft Firm and Firm We tested the Luxury Firm variant and found it to be in the range of seven-tenths in terms of the degree of firmness. The top layer is soft on top of the Saatva but the coils beneath are firmer and when combined , create an Saatva bed to appear firmer than the average.

We’ll tell you that the Saatva Plush Soft version Plush Soft version is in our list of the best mattresses for softness. If you’re in looking for a comfy mattress, this is the one to think about.

Sleeping On The Saatva Mattress

If we rest our backs on the Saatva mattress, we’re feeling the most sensational combination of support and comfort . The result is that our hips are able to sink into the top layer of the pillow, but not too the extent that they would. Below , there is support from the upper layer of coils and the combination of contouring and assistance from layers of coils. Also, it offers the best back support, placing it one of the best mattresses for treating sciatica and lower back pain. Additionally, it’s one of the most comfortable arthritis-friendly mattresses.

When we lie on our backs in an upholstered bed or a mattress then the Saatva has ample pressure relief for our hips and shoulders. However we think those who sleep on their sides would like to use this Plush Soft model.

Stomach sleep and Saatva isn’t the best combination as our hips don’t sink as much and we’re getting good all-round support. We’ll talk about this in the next section. those who sleep on their stomachs and are larger could require a mattress that is more firm.

You should consider using an alternative mattress like the Saatva Firm Model. Saatva Firm Model. It could be a fantastic mattress for stomach sleepers. Saatva Customer Support

What Does The Saatva Mattress Feel Like?

A Saatva is a familiar feeling that you associate with when you sleep on a mattress that has pillows on the highest. It is brimming with bounce due to the multitude of coils layered as well as soft and comfortable at the top.

When we lie down in the Saatva it’s not the best place to relax and it’s more like lying “on” the mattress rather than “in” the mattress. Saatva Customer Support


Saatva And Bodyweight

Average Weight Sleepers – 130 lbs – 230 lbs

People with a weight of average are likely to discover that Saatva mattress is suitable for them. Saatva mattress is a perfect suitable for all three sleeping positions . It provides the necessary support for their stomachs as well as their backs, and also great pressure relief when sleeping on their side. As we’ve mentioned earlier, those who require more pressure relief might prefer the model with greater pressure relief. It is a plush Soft variant of Saatva.

Saatva Saatva is one of the most sought-after mattresses for teenagers. Saatva Customer Support

Heavyweight Sleepers – Over 230 lbs

The back sleepers who weigh close to the 230-pound mark are likely to receive the support they need with Saatva. Saatva mattresses. If they need help and assistance, they should think about the firm model as well as one of the Saatva HD model, which is specifically designed for those who have a large ..

Side sleepers with larger sizes are likely to feel some relief from pressure sleeping side-to-side with the Saatva mattress. Saatva mattress. It lets them press more deeply in the mattress and press down on the coils to the point that they will feel less pressure on their shoulders and hips.

Stomach sleeping Most overweight people need a more firm mattress that is cushioned. You may feel your hips and middle mass bowing toward the mattress. This could result in tension in the lower back.

Lightweight Sleepers – Under 130 lbs

Light sleepers should be able to relax while sleeping in Saatva. There are some who find Saatva’s Luxury firm too firm for sleeping on their backs, and could be interested in Saatva Plush Soft. Saatva Plush Soft.

When you’re searching for something to give your child, think about the mattress Saatva Youth

Support & Pressure Relief by Sleeping Position

Back Sleepers

It is Saatva is an excellent mattress for people that sleep with their backs on due to its supportive the lumbar region that is balanced and built-in , as well as a mattress which is gentler top layer and a sturdy twin coil design. The lumbar support prevents the middle of the body which weights more heavily, from sinking as deeply and the foam layer that is on top with the strong support coils aid in maintaining the spine’s natural “S” curve.

We suggest our Luxury Firm as well as the Firm variants of Saatva Classic for lightweight and average-weight back sleepers. Back sleepers that are heavy of weight should select the firm version since it offers a little more support.

Side Sleepers

People who sleep on their backs should have an appropriate mattress with excellent contouring and plenty of cushions around pressure points to prevent discomfort in the hips and shoulders. We used the Saatva Classic to the Mattress Nerd test in the lab and found a number of areas of pressure that appeared to be elevated at the hips and shoulders. It’s important to remember that we have only tested that model’s to test the Luxury Firm Model. The model which is more soft is likely to offer greater the ease with which pressure is applied.

We recommend this Plush Soft version for lighter and moderately heavy sleeping on your back. However, those who have a more than 130 pounds may prefer mattresses with more foam layers like those on memory foam, which is soft.

The people who sleep with more weight need an additional firm mattress to ensure their bodies are properly supported. This is the reason the Premium Firm is a great choice of cushion that balances and providing the support needed for a bigger body. For other mattresses that can provide the best pressure relief, check out the top mattresses that are suitable for side Sleepers.

Stomach Sleepers

If you’re sleeping on the stomach the mattress, your biggest problem is finding a mattress that stops the hips of your body from sliding too often in a way that could cause you to fall back off track. The Saatva Classic’s dual-layer coil support system and the lumbar support, which has been reinforced are extremely effective to ensure the optimal alignment of your body when you rest on your stomach.

The appropriate level of firmness that stomach sleepers require should be either the Firm or Luxury models. The Luxury Firm provides a little bit of comfort that people who weigh less require for comfort , and the Firm gives the support and strength required by people that weigh more. But, those who are heavier sleepers may feel that the cushioned top layer of foam feels can be uncomfortable. A majority of heavier people will be well supported by the luxurious or firm option. If you’re searching for other mattresses that can support your entire body , take a glance at the top mattresses made for people who sleep on their stomachs. . Saatva Customer Support

Combination Sleepers

In the event that you’re used to shifting your position throughout the night and keep moving around, it’s possible to consider the Saatva Classic could be the perfect choice to suit your needs. With two layers of coils, both innerspring that are innerspring, the Saatva offers an active bounce that allows users to shift their place.

The best Saatva mattress for people who sleep in groups is dependent on your body type and the level of firmness you’re looking for, and your preference for your preferred sleeping position. People who are overweight or larger individuals prefer the firm model. the Luxury Firm model best suited for those who prefer to rest on their backs. The Soft Soft Plush Soft is the perfect option for people who are thin as well as medium-weight individuals who spend the majority of their time on their sides. Choose the Firm if prefer a more firm feeling , as well as the Luxury one to those who prefer an equilibrating feel.


Saatva Mattress Construction

Saatva Customer SupportLet’s examine the components of Saatva mattress. Saatva mattress.

We’ll look at each layer and look at the different elements of it and how they affect the way it performs and the overall experience you receive from Saatva. Saatva Customer Support


The Saatva covers are made of 100 organic cotton that makes the top of the mattress a comfy with a pleasant air-flow. Additionally, the cover can be quilted or tufted with soft foam. This provides an Saatva mattress with cushioned the look and feels.

Comfort Layers

The most comfort-oriented feature which is featured within Saatva is its top. Saatva is its top and it has a luxurious, soft top. In reality, it’s claimed it’s the Saatva is one of the most comfortable mattress that have a pillow-top we’ve ever seen. Below , you’ll find another cushion of memory foam that was created to add some cushioning to the surface of the mattress.

Support Layers

The lower portion of the mattress Saatva is a double set made of stainless steel coils. The mattress starts with the coils’ outer layers that offer support however, they also provide cushions to sleepers. And then, large premium coils provide an impressive level of support and ought to be strong enough to hold even greater weights.

Mattress Height

Saatva mattress Saatva mattress is available in two dimensions: 11.5” or 14.5″ As mentioned above We reviewed the 11.5″ model.


Saatva Mattress Size Options And Price

Take a look at the chart below to see the most up-to-date Saatva size and pricing information:

Size Dimensions Price
Twin 38″ x 75″ $887.00
Twin XL 38″ x 80″ $1098.00
Full 54″ x 75″ $1495.00
Queen 60″ x 80″ $1595.00
King 76″ x 80″ $1995.00
California King 72″ x 84″ $1995.00
Split King 76″ x 80″ $2196.00
Split California King Two 38″ x 80″ pieces $2196.00

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In addition individuals with larger bodies might want read some of the Saatva HD reviews. Saatva Customer Support

The mattress is extremely comfy and was developed to be comfortable even for those with larger bodies.


Saatva Mattress Performance

In addition to the feel, firmness and construction How does its overall performance measure up? Saatva mattress? We’ve tested Saatva mattress. Saatva mattresses based on the edge’s support and motion transfer as well as cooling. Let’s take a look!

Sleeping Hot Or Cold

The Saatva it’s an innerspring mattress that has two coils, which provide ample space in which air can circulate throughout the mattress. The cover made of organic cotton is extremely airy and keeps the top of the mattress from absorbing too much temperatures. In the end, we found that Saatva was a wonderful mattress. Saatva was a great mattress. The mattress was very cool yet did not make us sweat at all during the hot summer night.

Motion Transfer

For those looking for a mattress that’s perfect for couples generally, they’ll be better choosing a very comfortable mattress that features something like a slow-moving memory foam on top. In the case of hybrids, innersprings, or resilient foam mattresses are way too soft and likely to stand up to the swaying of couples sleeping.

While playing using the Saatva mattress noticed the presence of the presence of a substantial amount of motion transfers.

In the event that someone was lying on the bed, it was apparent that the person in the group moved across the other side. This implies that couples could be disturbed when sleeping on Saatva. Saatva Customer Support

Edge Support

Edge Support is a crucial feature for couples, as it allows each of them to lie on the floor in their bed and obtain the perfect mattress to sleep upon .

This is an internal spring mattress made of two coils Saatva is an innerspring mattress that offers outstanding edge support and a relaxing sitting or lying close to the edge of Saatva it’s completely secure.


If you look at the Saatva’s material and the structure of it It appears to be an extremely robust mattress. The two coils will bring more energy to the mattress , and the Saatva is expected to last from 7 to 10-years.


Contrary with other mattresses offered on the internet, Saatva, Saatva isn’t packed in a box. Saatva offers free delivery with white Glove that allows you to place mattresses in your bedroom and then take it out.

This is due to the fact that Saatva is an excellent option for people who want to relax in a clean space and fresh. Saatva doesn’t have the chemical smell you find in other mattresses in boxes. It is possible to sleep on the mattress the moment you receive the mattress. Saatva Customer Support


Although it is true that Saatva mattress is made of coils, Saatva mattress is constructed from coils, we were unable to hear any distinct sound when we moved about. It is normal to expect that after having used Saatva for a long time, Saatva for a couple years the mattress may begin to creak and rattle . This is not uncommon with older innerspring mattresses.


It’s a fantastic mattress for sexual. Saatva is an extremely responsive mattress that doesn’t allow people to get too deep. It’s easy for couples to move about and switch positions on their Saatva mattress. It’s among very comfortable beds for sexual and sexual activity.

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The Saatva mattress is an excellent option for those who prefer the comfort of hybrids, as well as an innerspring. It is among the few innerspring mattresses that communicate directly to the user and be comparable to the best brands (eg Beautyrest Black) at less than half the cost. There are different options for firmness to meet the preferences of different individuals. Overall I was very satisfied with my experience with this mattress.

Saatva mattress Saatva mattress is a high quality mattress that provides the comfort and luxury that comes with an innerspring mattress however, not at a cost that is pricey.

It comes in Luxury Firm, Soft and Firm options. Saatva is an innerspring mattress that Saatva offers individual support to those who sleep heavier or less. Saatva Customer Support


Saatva Company Policies

You are considering purchasing a Saatva mattresses? The first step is to assist in the fine print of the applicable regulations that govern Saatva’s practices.


Saatva is covered by a five-year warranty. Saatva is protected by a five-year warranty, with a five year extended warranty. Saatva will help you are confident in the choice you make. Find out more information about the warranty on Saatva’s website.

Sleep Trial

Saatva mattress Saatva mattress is covered under the trial period of 180 days. It’s more than average and allows you to determine if Saatva is the best bed for your needs. Saatva is the perfect mattress for your requirements and sleeping habits.

Return Policy

If you’re not satisfied with the Saatva mattress after the 180-day trial, Saatva will return or exchange the mattress an amount of $99 for transport that could be used to cover the cost of transport and cost of fuel to collect and return the mattress. Saatva Customer Support

Common Saatva Mattress Complaints

As with all mattresses, there are some common complaints concerning Saatva. It is not uncommon to find some complaints regarding Saatva mattresses. Saatva mattresses. Some complaints come by people who have issues with delivery, however the majority of complaints date back to prior to the year of 2018, that was when Saatva was still a relatively new business. There are some who aren’t happy with Saatva’s charge to return the item for $99 however Saatva says that the fee is an integral component of their return policy.

Some customers have complained that their mattresses were sliding. Saatva mattresses. A mattress with rough surfaces can cause back pain, as well as disturbances to sleep. Mattress Sagging isn’t an issue that occurs in all Saatva bed sleepers. If you’re an overweight person who sleeps and want to rest on a more firm bed, the Saatva HD Saatva HD could be your most suitable option.

We’ve also heard minor complaints about the mattress being too firm. It’s a decent mattress, but it’s not the best. Saatva is classified as an internal spring mattress and it’s higher than the standard innerspring. It has three different levels of firmness. So, you can select the most soft option. Saatva Customer Support

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How Does The Saatva Compare To Other Mattresses?

It’s always advised to conduct some comparison shopping prior to searching for a new mattress. Let’s take an overview of how Saatva compares to some of the most well-known competitors.

Saatva Vs. Casper

Saatva-vs-Casper-Mattress-comparisonThere are two mattresses available: The Saatva and the Casper mattress differs in many ways. The style they use is the most well-known of the Saatva can be described as an innerspring mattress while the Casper mattresses are inflatable. Casper is constructed from an All-Foam Mattress. The mattresses have different appearance and feel, so users should feel as if they’re asleep “on top” of the Saatva and “in” the Casper.

The Saatva comes with two coils. Saatva will also make some of the most comfortable, comfy and air-conditioned mattresses. The coils will provide more airflow and support compared with the foam base in Casper. Casper.

In light of these distinctions , The Saatva is a more suitable choice for stomach sleepers and those who require back support. It should be an ideal option for hot people and who require durable, long-lasting mattresses.

Its Casper mattress isn’t the best option for people who prefer sleeping on their sides or for those who prefer an extremely firm feel to their mattress. Casper is Casper costs about $200 less compared to a queen-sized bed, which makes it the most affordable alternative. Saatva Customer Support

Saatva Vs. DreamCloud

DreamCloud-and-Saatva-MattressesIt appears like both Saatva and DreamCloud are comparable in that Saatva and DreamCloud seem to have a lot in common as they both use coils, and are coated with a soft layer over it. But, they’re different in a number of ways. In particular, the Saatva is available in three levels of firmness, and two sizes and the DreamCloud can only be found in one height as well as one level of firmness.

Based on our tests we have observed it is an indication that Saatva High-end firm mattress is substantially more comfortable than the DreamCloud mattress. Additionally it is vital to remember that the DreamCloud has a bit closer to the memory foam mattress, with an elongated sensation on the top, but Saatva has more of the typical innerspring bed.

Because of these distinctions Due to these variations, and due to these distinctions, Saatva and DreamCloud will be the ideal choice for different kinds of sleepers. It is the Saatva is an excellent option for stomach-sleepers and also for those who would prefer to sleep “on top” of their mattress. A DreamCloud Premier mattress can be the perfect choice for those who prefer sleeping on their sides and prefer to sink down into their mattress to rest a little more. Saatva Customer Support

Saatva Vs. WinkBed

Winkbeds-vs-Saatva-Mattress-ReviewThere’s a chance it’s incredibly difficult to pick between Saatva and WinkBed mattresses due to the fact that they’re alike. These are both mattresses made of innerspring, with two coils together with an upper cushion. They’re both available in various levels of firmness.

The most notable difference is the cost in the queen-size Saatva mattress. Saatva is priced around $300 less than the WinkBed. If you’re looking to reduce your expenses when buying the mattress, then you should consider Saatva. Saatva mattress. In general, both are suitable for people who favor innerspring mattresses or those who sleep in various kinds of.

Before making an purchase, it’s essential to read the mattress review page to learn how Saatva is compared Saatva with other mattresses , such as Brooklyn Bedding, Helix, and Ghostbed. Saatva Customer Support

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Saatva Mattress FAQs

In the the meantime we’d like to give responses to your most frequently asked questions regarding Saatva mattress. Saatva mattress:

Is Saatva a good mattress?

The Saatva is a fantastic mattress. It’s incredibly comfortable and comfortable, and is made of high-end components. It’s more suited to stomach sleepers as well as those who prefer sleeping on top of their mattress. If you’re a fan of sleeping on your side and prefer to sink further into the mattress, it might be worth reconsidering their choices.

How do I find the name of the company that makes the mattress referred to as Saatva mattress?

They are the Saatva mattress made by Saatva. Saatva business. They also produce Saatva HD, Loom and Leaf Loom along with Leaf, Zenhaven, Saatva HD and Solaire in addition to Saatva Youth mattresses.

What is the price for Saatva mattress? Saatva mattress is available for sale at what price?

Saatva mattress Saatva mattress can be purchased starting at $887.00 for a Twin-sized mattress to upwards of $1995.00 in the event of a split King as well as a Split California King.

How long does Saatva mattresses last?

The Saatva is equipped with high-end components. It’s constructed with a robust design. It can be expected to last for at least 7-10 years. It might last longer.

What is the address in which Saatva mattresses are made?

Saatva Mattresses are made in America. USA. In reality, the company has 19 manufacturing units.

Do you need an additional box spring or Saatva mattress?

There is no need to. To ensure the best level of comfort and assistance, Saatva recommends customers place their mattress on top of the box spring or foundation. Important to take note that Saatva cannot guarantee your mattress if your mattress isn’t set on a King or queen-sized mattress placed on a suitable box spring with the proper foundation for the central.

Is Saatva an appropriate mattress appropriate for people who sleep in their stomachs?

It’s a great choice for side sleepers. Saatva is an ideal choice for those who would rather sleep on their side and want the most support and tension relief. However, those who prefer sleeping on their backs and aren’t particularly heavy may not be happy with the Saatva’s Luxe Firm Model (which we have covered in our review) since they’re not sufficient to be able to hold the mattress.

Sleepers who are thin might be better off with a different model, like Saatva’s Plush Soft model instead. Saatva Customer Support

Still Have Questions?

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