Saatva Customer Service: Must Know Info [2023]

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When you take a look at the array of mattresses that are available online you may begin looking at them twice. Saatva Customer Service

They all are the same, and most of them are standard all-foam mattress.

But this isn’t the case for the Saatva mattress which is among the most well-known innerspring mattress which are accessible on the internet. To see whether Saatva is worth it, read our complete Saatva Mattress review.


Saatva Mattress Overview


It’s the Saatva mattress is manufactured by Saatva The Saatva business, which produces mattresses like Zenhaven and Zenhaven, as well as which is the Loom Leaf and Zenhaven. It’s the Saatva Innerspring Mattress which comes in three different levels hardness (Plush Luxurious Soft Firm, Soft and Firm) and two different measurements (11.5 11.5 inches and 14.5 ”).

The team decided that they would test our Premium Firm model that has the height of 11.5 inches. We found it to be an excellent innerspring mattress which is suitable for many different sleeping types. Saatva Customer Service

Who Is The Saatva Mattress Best For?

  • people who combine or shift their sleeping position at night
  • For those looking for the best mattresses for people who suffer with back pain
  • In case you’re searching for the most premium mattress, as well as a good value
  • Anyone searching for an extremely comfortable mattress orthopedics
  • Users who like to rest “on top” of their mattress
  • Sleepers who sleep on mattresses can provide relief from back pain.

Who Is The Saatva Mattress Not Recommended For?

  • Sleepers who lie in the ultra-soft mattresses
  • Sleepers on the side who are light and not excessively heavy for compressing Saatva mattresses. Saatva mattress.
  • Anyone who is looking for an ideal mattress that is comfortable mattress with a memory foam feeling Saatva Customer Service


Saatva Mattress Video Review

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Saatva Mattress Firmness And Feel

The firmness and feeling are the two main aspects for any mattress. Let’s look at how firm this Saatva mattress is and what it will feel like to people of average weight like light and heavy sleepers. Saatva Customer Service

How Firm Is The Saatva?

The Saatva mattress is available in three firmnesses: plush Soft and Premium Firm as well as Firm We tried our Luxury Firm version and found it to be within the seven-tenths range regarding the firmness level. The pillow’s top layer is soft on top of the Saatva but the coils below are more firm and, when they are combined, they cause an Saatva mattresses to be firmer as opposed to normal.

We’ll let you know that Saatva Plush Soft version Saatva Plush Soft version Plush Soft version is in our list of the top mattresses for softness. If you’re in looking for a comfy mattress This is the one you should consider.

Sleeping On The Saatva Mattress

As we lie back on the Saatva mattress, we feel the most incredible combination of support and relaxation . This means that our hips sink down into the top layer of the pillow, but not too excessive. Below , there is support from that bottom layer of coils and a mix of contouring and help from microcoils. Additionally, it has the top back support, which makes it among the top mattresses that treat sciatica and lower back pain. In addition, it’s one of the most mattresses for arthritis.

When we lay on our backs in the upholstered mattress or mattress, the Saatva offers plenty of pressure relief for hips and shoulders. However we would suggest that those who like sleeping on their backs would prefer to have these Plush Soft model.

Stomach asleep and Saatva isn’t a good combination Our hips don’t sink as far and we’re getting solid all-round support. We’ll go over this in the next section. people who sleep on their stomachs, and who are heavier may require a more firm mattress.

They should think about using a mattress similar to Saatva Firm Model. Saatva Firm Model. It is a great mattress for stomach sleepers. Saatva Customer Service

What Does The Saatva Mattress Feel Like?

Saatva Saatva is a familiar feeling that you associate with when you rest on a mattress that has pillows on the top. It is brimming with bounce thanks to the many coils placed on top, and is also soft and soft at the top.

If you lay down in the Saatva it’s not the most ideal location to sink deeply and more of a feeling of lying “on” the mattress rather than “in” the mattress. Saatva Customer Service


Saatva And Bodyweight

Average Weight Sleepers – 130 lbs – 230 lbs

People with a weight of average are likely to find that the Saatva mattress is a perfect option for three sleeping postures and provides the required support to their stomachs and their backs, and also an excellent pressure relief while sleeping on their sides. Like we said, those who require more pressure relief might prefer the model with greater pressure relief. Soft Soft model of the Saatva.

Saatva Saatva is one of the most sought-after mattresses among teens. Saatva Customer Service

Heavyweight Sleepers – Over 230 lbs

Back sleepers who weigh close to 230lbs are likely to get the support they require from Saatva. Saatva mattresses. If they require assistance and support they can consider the firm model in addition to Saatva HD. Saatva HD model, which is specifically designed for those who are heavy ..

Side sleepers with larger dimensions can expect to experience some relief from sleeping side-to-side across Saatva mattress. Saatva mattress. Saatva mattress. It lets them squeeze more tightly into the mattress, pressing down on the coils so that they feel less pressure in their shoulders and hips.

Stomach sleeping Many overweight individuals need a more firm mattress that is cushioned. They may feel the hips and the middle mass bowing to the mattress. This can cause tension in the lower back.

Lightweight Sleepers – Under 130 lbs

Light sleepers ought to relax when they sleep in Saatva. There are some who feel that Saatva’s Luxury Firm may be too stiff for sleeping on their backs and may be interested in Saatva Plush Soft. Saatva Plush Soft.

When you’re looking for something to give your child, you should think about Saatva Mattress. Saatva Youth

Support & Pressure Relief by Sleeping Position

Back Sleepers

It is Saatva is a fantastic mattress for people that rest on their backs because of the supportive back area, which is balanced and built-in and a mattress that has a gentle top and strong twin coil construction. The lumbar support helps keep the center of the body, that is heavier, from sinking as deeply . The foam layer on top coupled with the strong support coils keep the spine in its natural “S” curve.

We suggest our Luxury Firm as well as the Firm models of Saatva Classic for lightweight and average-weight back sleepers. Back sleepers that are heavy of weight should opt for the firm version as it gives a bit more support.

Side Sleepers

People who sleep on their backs should have an appropriate mattress that offers excellent contouring and plenty of cushions around pressure points to prevent discomfort in the hips and shoulders. We put on the Saatva Classic to the Mattress Nerd test in the laboratory and observed a variety of areas of pressure that appeared to be raised at the shoulders and hips. But, it’s important to remember that we tested only the for the Luxury Firm Model. The model that is softer is likely to provide better comfort.

We suggest using this Plush Soft version for lighter and moderate to heavy lying on your side. However, those who have a the weight of less than 130 pounds might prefer mattresses with greater foam layers, like those on memory foam which is soft.

Side sleepers with heavier weights require an additional cushion to ensure their bodies are properly supported. This is reason why the Premium Firm is an excellent choice for balancing cushion as well as providing the support needed for a larger body. For other mattresses that offer most effective pressure relief, take a look at the top mattresses designed for the Side Sleepers.

Stomach Sleepers

If you’re sleeping on your stomach the mattress, your biggest problem is finding a mattress that stops the hips of your body from sliding too often and causing you to fall back off the line. The Saatva Classic’s dual-layer coil support system and the lumbar support system that is reinforced are incredibly effective to ensure the optimal aligning of the body when you sleep on your stomach.

The ideal level of firmness required for stomach sleepers must be either the firm or luxury model. This model is called the Luxury Firm offers a bit of comfort that lighter individuals require for comfort , and the Firm provides the strength and support required by those overweight. However, those who are heavier sleepers might feel the soft foam top layer is will make them feel uncomfortable. The majority of overweight people will be supported by the luxury or firm choice. If you’re looking for mattresses that can support your entire body take a look at the best mattresses made for people who sleep on their stomachs . Saatva Customer Service

Combination Sleepers

In the event that you’re susceptible to shifting positions all through the night, and you’re always changing positions, it’s possible to consider the Saatva Classic could be the best option for you. With two layers of coils, both innerspring which are made of innerspring that are both innerspring, the Saatva has an energetic bounce that permits you to move the location.

The most suitable Saatva mattress for those who are in a group is determined by your body type and the degree of firmness you’re looking for, and your preference for sleeping positions. People who are overweight or heavier sleep better with the firmer model, while the Luxury Firm being the best choice for those who prefer to sleep on their backs. So Soft And Soft Plush Soft is the best choice for those who are small as well as those who are likely to spend the majority of their time lying on their backs. Pick the firm if prefer a more firm feel , or the Luxury one to those who prefer an equilibrating feel.


Saatva Mattress Construction

Saatva Customer ServiceLet’s take a look at the different components of the Saatva mattress. Saatva mattress.

It will be examining each layer to discuss the components of it and how they impact how the Saatva performs in general and the overall experience you receive from Saatva. Saatva Customer Service


The Saatva covers is constructed of 100 organic cotton , which makes the mattress’s top comfortable with a pleasant air-flow. The cover is able to be quilted and tufted using soft foam. This provides you with the Saatva mattress with cushioned look and feels.

Comfort Layers

The main comfort attribute which is featured in the Saatva can be found on its upper and it has a luxurious, soft top. It’s actually said that it is the Saatva is one of the most comfortable mattress that have an ever-present pillow-top. Under that is another small cushion of memory foam created to add some cushioning to the surface of the bed.

Support Layers

The bottom part of the mattress Saatva comes with two sets of steel stainless coils. It starts with the coils’ outer layers that offer support but also cushioning sleeping people. After that, large premium coils give the best amount of support , and will be strong enough to support even more weight.

Mattress Height

Saatva mattress Saatva mattress is available in Two dimensions: 11.5″ and 14.5″ As mentioned above We reviewed the 11.5″ model.


Saatva Mattress Size Options And Price

See the chart below to find the most recent Saatva size and pricing information:

Size Dimensions Price
Twin 38″ x 75″ $887.00
Twin XL 38″ x 80″ $1098.00
Full 54″ x 75″ $1495.00
Queen 60″ x 80″ $1595.00
King 76″ x 80″ $1995.00
California King 72″ x 84″ $1995.00
Split King 76″ x 80″ $2196.00
Split California King Two 38″ x 80″ pieces $2196.00

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Additionally those who have larger bodies may wish to read some of the Saatva HD reviews. Saatva Customer Service

The mattress is extremely comfortable and was specifically designed to be comfortable for those who weigh more.


Saatva Mattress Performance

More than the softness and feel, and structure What is the overall performance? Saatva mattress? We’ve tested Saatva mattress. Saatva mattresses based on its edge’s support, motion transfer as well as cooling. Let’s take a look!

Sleeping Hot Or Cold

It’s Saatva which is an internal spring mattress with two coils that provide ample space in which air can circulate across the mattress. The cover, made of organic cotton is extremely breathable , and helps keep the mattress’s top from taking on too much heat. In the end, we believe that Saatva was a wonderful mattress. Saatva was a fantastic mattress. The mattress was very cool and didn’t make us sweat at all during the hot summer night.

Motion Transfer

For those searching for a mattress that is suitable for couple generally, you’ll opt for a comfortable mattress that is like a memory foam that is slow-moving on high. In the case of hybrids, innersprings or even resilient foam mattresses are way too bouncy and won’t be able to stand up to the swaying of couples who sleep.

While we played with playing with the Saatva mattress noted the presence of the presence of a substantial amount of movement transfer.

If someone was lying on the bed, it was possible to see that the person in the group moved across the other side. It is possible for couples to be disturbed while sleeping on Saatva. Saatva Customer Service

Edge Support

Edge Support a must-have feature for couples as it permits each to sleep between their bed and obtain the best mattress for sleeping upon .

This is an internal spring mattress made of two coils. Saatva can be described as an innerspring mattress with outstanding edge support and a relaxing sitting or lying close to the edge of the Saatva it’s 100% safe.


Looking at the Saatva’s material and the design of it the mattress, it is an extremely solid mattress. The two coils are certain to add some additional power to the mattress, and the Saatva is predicted to last for between 7 and 10-years.


Contrary to other mattresses on internet, Saatva, Saatva isn’t packed in the form of a box. Saatva offers no-cost white Glove delivery service in which you can put mattresses in the bedroom, and then take it out.

This is due to the fact that Saatva is an ideal option for those who wish to rest in a clean space and fresh. Saatva isn’t inundated with the chemical scent you’ll find with other mattresses packaged in boxes. You can sleep on the mattress the moment you receive the mattress. Saatva Customer Service


Although it is true that the Saatva mattress is made of coils, it was impossible to hear any distinct sound while we moved about. It is expected that after having used Saatva for a while, Saatva for a couple of years the mattress will start to creak and rattle . This is not unusual for older innerspring mattresses.


It’s a great mattress to sexual. Saatva is an extremely responsive mattress that doesn’t allow the user to be too deep. It is easy for couples to move around and switch positions on their Saatva mattress. Saatva is actually one of the most comfortable mattresses to use for sexual sexual sex.

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This Saatva mattress is a fantastic option for those who prefer the comfort of hybrids, as well as an innerspring. It is among the few innerspring mattresses which speak directly to the user, and can be comparable to the best brands (eg Beautyrest Black) at less than half the cost. There are different firmness choices to suit the needs of different people. Overall I was happy with my experience of this mattress.

Saatva mattress Saatva mattress is a high quality mattress that gives you the luxury and comfort from an innerspring mattress, but not at a price that is expensive.

It comes in Soft, Luxury Firm and Firm versions. Saatva can be described as an innerspring mattress that Saatva offers individualized support for those who sleep heavier or less. Saatva Customer Service


Saatva Company Policies

Have you been thinking of buying a Saatva mattress? The first step is to guide you through the fine print of the applicable regulations that govern Saatva’s practices.


The Saatva is protected by a five-year warranty, with a five year, limited warranty. Saatva can help you’re confident about the decision you make. Find out more information about this warranty on the website of Saatva.

Sleep Trial

It is the Saatva mattress is covered by the trial period of 180 days. It’s more than average , and lets you evaluate whether Saatva is the most suitable mattress for you. Saatva is the perfect mattress to meet your needs and sleep habits.

Return Policy

If you’re not satisfied with the Saatva mattress within the 180-day trial period, Saatva will return or exchange your mattress for a the cost of $99 to transport that can be used to cover the transport costs as well as the cost of fuel to collect this mattress. Saatva Customer Service

Common Saatva Mattress Complaints

Like all mattresses , there are complaints common with regards to Saatva. In fact, there are some complaints regarding those Saatva mattresses. There are complaints from people who have issues with delivery, however the majority of complaints date back to before the year 2018, which was the time when Saatva was a fairly new company. Some people aren’t happy with Saatva’s requirement to return the item for $99 however Saatva says that the fee is an integral component of the return policy.

A few customers have reported that their mattresses were getting sagging. Saatva mattresses. Mattresses with a rough surface could cause back pain and disruptions in sleeping. Mattress Sagging isn’t a typical issue that affects all Saatva bed sleepers. If you’re a heavy sleeper and would like to sleep on a comfortable mattress and have a firmer mattress, the Saatva HD Saatva HD may be the most suitable option.

But, we’ve heard some minor complaints about the mattress being too firm. It’s a decent mattress but not the most comfortable. Saatva is classified as an internal spring mattress and it’s more firm than the typical innerspring. There are three levels of firmness. So, you can pick the most comfortable option. Saatva Customer Service

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How Does The Saatva Compare To Other Mattresses?

It’s always advised to conduct some comparison shopping before looking for a new mattress. Let’s take an analysis of how Saatva compares with some of the most popular competitors.

Saatva Vs. Casper

Saatva-vs-Casper-Mattress-comparisonTwo mattresses exist available in the market: The Saatva as well as the Casper mattress differs in various ways. Their style is the most popular of the Saatva could be called an innerspring mattress. The Casper is an inflatable mattress. Casper is constructed from an All-Foam Mattress. They have a different look and feel, and the user should feel like they’re asleep “on top” of the Saatva and “in” the Casper.

The Saatva is made up of two coils. Saatva will also make most comfortable and the most cozy and air-conditioned mattresses. The coils will offer more airflow and support compared with the foam base in Casper. Casper.

With these distinctions , The Saatva will be an ideal choice for stomach sleepers or those who require back comfort. It should be the ideal choice for hot people and want sturdy and long-lasting mattresses.

Its Casper mattress isn’t the best option for people who prefer sleeping on their backs and people who prefer the firmness of their mattress. Casper is Casper costs around $200 less than the queen-sized mattress, making it the most affordable alternative. Saatva Customer Service

Saatva Vs. DreamCloud

DreamCloud-and-Saatva-MattressesIt seems that both Saatva and DreamCloud are similar in that Saatva and DreamCloud appear to be alike as they both use coils, and they are both topped with a layer of soft topper. However, they differ in a number of ways. For example the Saatva is available with three levels of firmness, and two sizes, while the DreamCloud is available in only one size as well as one level of firmness.

Based on our testing, we have discovered an indication that Saatva High-end Firm mattress is substantially better than DreamCloud mattress. Additionally it is important to note that the DreamCloud is more like the memory foam which is characterized by a slower-moving sensation on the top, but Saatva provides more of the traditional innerspring mattress.

Because of these differences to these differences, and because of these distinctions, Saatva and DreamCloud will be the ideal choice for different types of people who sleep. Saatva is a great choice for stomach sleepers. Saatva is a great option for stomach sleepers as well as people who enjoy sleeping “on top” of their mattress. The DreamCloud Premier mattress can be the ideal option for people who sleep on their backs and prefer to sink down into their mattress for a bit more. Saatva Customer Service

Saatva Vs. WinkBed

Winkbeds-vs-Saatva-Mattress-ReviewIt’s likely that it’s incredibly difficult to decide between Saatva as well as WinkBed mattresses because they’re very alike. Both are innerspring mattresses that have two coils together with an upper pillow. They’re also available in various levels of firmness.

The most notable difference is the cost in the queen-size Saatva mattress. Saatva is priced around $300 less than the WinkBed. If you’re looking to reduce your expenses on the mattress you purchase, then you should consider Saatva. Saatva mattress. In general, both are great for people who favor innerspring mattresses as well as those who sleep in various types of.

Before you make an purchase, it’s essential to check out the mattress review page to find out what Saatva is compared Saatva with other mattresses such as Brooklyn Bedding, Helix, and Ghostbed. Saatva Customer Service

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Saatva Mattress FAQs

In the in between time, we’d like you to get responses to your most frequently asked questions about Saatva mattress. Saatva mattress:

Is Saatva a good mattress?

The Saatva is a top mattress. It’s a very comfortable and a comfortable innerspring mattress that is made from top quality components. It’s ideal for stomach sleepers as well as those who prefer to sleep on top of the mattress. If you’re one of those who prefers sleeping on your side and prefer to sink further into their mattress might want to consider changing their mattress.

Who is the name of the company that makes the mattress that is referred to in the form of Saatva mattress?

They are the Saatva mattress manufactured by Saatva. Saatva is a company. They also manufacture Saatva HD, Loom and Leaf Loom and also Leaf, Zenhaven, Saatva HD and Solaire in addition to Saatva Youth mattresses.

Which is the price for Saatva mattress? Saatva mattress is available for sale at what price?

Saatva mattress Saatva mattress is available for purchase starting at $887.00 for a twin-sized mattress to upwards from $1995.00 in the case of a Split King and Split California King.

How long does Saatva mattresses last?

The Saatva is equipped with high-end components and is constructed using a strong design. It will last at least 7-10 years. It might last longer.

The address in which Saatva mattresses are made?

Saatva Mattresses are made by America. USA. In actuality the company is home to 19 manufacturing plants.

Do you need an additional box spring or Saatva mattress?

There is no need to. For the highest level of comfort and assistance, Saatva recommends customers place their mattress on the box spring or foundation. Important to keep track ofthe following: Saatva can cancel your guarantee if your mattress isn’t placed on a King or queen-sized mattress that is placed on a box spring that provides sufficient support for your central.

Does Saatva an appropriate mattress for people who prefer sleeping with their backs?

It’s a great option for those who sleep on their sides. Saatva is an excellent choice for those who like sleeping on their sides and would like the most support and relief. But, people who sleep on their side and don’t weigh a lot might not be a fan of the Saatva’s Luxe Firm Model (which we have reviewed in our article) because they’re not strong enough to be able to hold the mattress.

The sleepers who are thin might be better off with another model, such as Saatva’s Plush Soft model instead. Saatva Customer Service

Still Have Questions?

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