Saatva Customer Service Email: Must Know Info [2023]

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If you take a look at the variety of mattresses you can find on the internet it is possible to look at them twice. Saatva Customer Service Email

They all have the same look and feel, and the majority of them are standard all-foam mattress.

But it’s not the case with the Saatva mattress, which is among the most well-known innerspring mattress which are accessible on the internet. To see whether Saatva is worthwhile, read our complete Saatva reviews.


Saatva Mattress Overview


The Saatva mattress is manufactured through Saatva, the Saatva businessthat produces mattresses like Zenhaven and the Loom Leaf and Zenhaven. It’s the Saatva Innerspring Mattress, which is available in three different levels Firmness (Plush Luxurious Soft Firm, Firm and Firm) as well as two dimensions (11.5 11.5 inches ) and 14.5 ”).

The team decided to test our Premium Firm model with the height of 11.5 inches. It was a great innerspring mattress that is suitable for many sleeping types. Saatva Customer Service Email

Who Is The Saatva Mattress Best For?

  • People who mix or change their sleeping positions at night
  • for those searching for an ideal mattress to help those suffering with back pain
  • You’re looking for the highest-quality mattress and a good value
  • Anyone searching for an extremely comfortable mattress orthopedics
  • The majority of people prefer to rest “on top” of their mattress
  • People who lie on mattresses can provide relief from back pain.

Who Is The Saatva Mattress Not Recommended For?

  • Sleepers who lie in mattress that is extremely soft mattress
  • Sleepers on the other side who are light and not overly weighty to collapse Saatva mattresses. Saatva mattress.
  • Anyone searching for mattresses that are comfortable mattress with a memory foam feel Saatva Customer Service Email


Saatva Mattress Video Review

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Saatva Mattress Firmness And Feel

The firmness as well as the feeling are two of the most important aspects for the mattress you choose to buy. Let’s look at how is this Saatva mattress is, and how it’s likely to feel to people with average weight like heavier and light sleepers. Saatva Customer Service Email

How Firm Is The Saatva?

The Saatva mattress comes in three firmnesses: plush Soft and Premium Firm and Firm We tested the Luxury Firm mattress and it was a degree within the seven-tenths-range about the level of firmness. The top layer of the pillow is soft over the Saatva but the coils beneath are more firm , and when combined , create the Saatva mattresses to be more firm as opposed to normal.

We’ll let you know that the Saatva Plush Soft version Plush Soft version is in our list of the best mattresses for softness. If you’re in need of a comfortable mattress This is the one to consider.

Sleeping On The Saatva Mattress

When we lay back upon the Saatva mattress, we’re feeling the most wonderful combination of support and relaxation . It’s because our hips are able to sink into the top of the pillow, but not to the extent that they would. There is support underneath from that low layer, and a mixture of contouring as well as assistance from layers of coils. It also has the best back support, which makes it among the top mattresses for treating lower back pain and sciatica. Additionally, it’s one of the best arthritis-friendly mattresses.

When we lie on our backs on the upholstered mattress or mattress and sleep on our backs, the Saatva comes with plenty of pressure relief for our hips and shoulders. However, we think that people who prefer sleeping on their backs would prefer to use these Plush Soft model.

Stomach sleep and Saatva isn’t the most ideal combination The hips aren’t sinking as deep and we’re getting solid all-around support. We’ll talk about this within the following section. Sleepers who lie on their stomachs, and who are heavier could require a mattress that is more firm.

They ought to think about mattresses that are similar to Saatva Firm Model. Saatva Firm Model. It is a great mattress for those with stomach sleepers. Saatva Customer Service Email

What Does The Saatva Mattress Feel Like?

It’s the Saatva is a common sensation that you associate with when you rest on a mattress that has pillows at the high. This mattress brimming with bounce thanks to the multitude of coils laid out and also smooth and soft at the top.

If we lay on the Saatva it’s not the most ideal position to sink into and feel like you’re being “on” the mattress rather than “in” the mattress. Saatva Customer Service Email


Saatva And Bodyweight

Average Weight Sleepers – 130 lbs – 230 lbs

Sleepers who weigh around average are likely to find that they will find that the Saatva mattress is a great fit for the three sleeping positions and will provide the needed support for their stomachs, as well as their backs, as well as excellent pressure relief in sleeping on their sides. As we’ve mentioned earlier, those who require greater pressure relief can choose the model with greater pressure relief. It is a plush Soft version of Saatva.

Saatva Saatva is one of the most popular mattresses for teenagers. Saatva Customer Service Email

Heavyweight Sleepers – Over 230 lbs

Back sleepers with a weight of around 220lbs will get the support they need with Saatva. Saatva mattresses. If they need assistance and support they should consider the firm model as well as it’s Saatva HD model, which is specifically designed for those who weigh a lot. ..

Side sleepers who have larger dimensions will likely feel some relief from sleeping side-to-side across Saatva mattress. Saatva mattress. Saatva mattress. It lets them squeeze more tightly into the mattress, pressing down on the coils to the point where they feel less pressure on their hips and shoulders.

Stomach sleeping The majority of overweight people require a firmer mattress that is cushioned. It is possible to feel the hips and middle mass is bowing towards the mattress. This can result in tension in the lower back.

Lightweight Sleepers – Under 130 lbs

Light sleepers ought to relax while sleeping in Saatva. Some might feel Saatva’s Luxury Firm slightly too stiff for sleeping on their backs. These people may be interested in a Saatva Plush Soft. Saatva Plush Soft.

When you’re looking for something to give your child, you should think about mattresses like the Saatva Youth

Support & Pressure Relief by Sleeping Position

Back Sleepers

It Saatva is a great mattress for people that sleep with their backs on due to the support back area, which is balanced and built-in . It also has a mattress that is more comfortable on top and has a strong twin coil design. The lumbar support prevents the middle of the body, which weighs heavier, from sinking as deeply . The foam layer that is on top with the supportive coils helps maintain the spine’s normal “S” curve.

We suggest you use our Luxury Firm as well as the Firm models of Saatva Classic for lightweight and average-weight back sleepers. Back sleepers with a lot of weight should consider the firm model since it gives a bit more support.

Side Sleepers

Sleepers who sleep on their backs should have an appropriate mattress that offers excellent contouring and plenty of comfort around pressure points to prevent discomfort in the shoulders and hips. We tried the Saatva Classic to the Mattress Nerd test in the laboratory and found a number of pressure points that were raised at the shoulders and hips. It’s important to keep in mind that we just tested the model that we called that is a Luxury Firm Model. The model that is softer is likely to provide better the ease with which pressure is applied.

We suggest using this Plush Soft version for lighter and medium to heavy sitting on your side. But, those with the weight of less than 130 pounds may prefer mattresses with greater foam layers such as those on memory foam which is comfortable.

The side sleepers who are heavier in weight require an additional mattress with a firmer foundation to ensure that their bodies are well supported. This is why the Premium Firm is a great choice of the cushion that is balanced and giving the necessary support for a larger body. To find other mattresses that provide the most effective pressure relief, look at the top mattresses designed for the Side Sleepers.

Stomach Sleepers

If you’re sleeping on your stomach the mattress, the main challenge is finding an appropriate mattress that stops the hips of your body from sliding to often, which could knock your back off your line. The Saatva Classic’s dual-layer coil support system as well as the lumbar support that is reinforced is extremely effective in ensuring the correct position of your body while you sleep on your stomach.

The ideal level of firmness required for stomach sleepers must be either the firm or luxury model. It is the Luxury Firm gives a touch of comfort that lighter individuals require to feel comfortable , and the Firm gives the strength and support needed by those that weigh more. However, people who are heavier sleepers might find the soft top layer of foam is can be uncomfortable. The majority of overweight people will be supported by the luxury or firm choice. If you’re in search of mattresses that can support your entire body , take look at our top mattresses that are designed specifically for people who sleep on their stomachs . Saatva Customer Service Email

Combination Sleepers

When you’re inclined to changing positions throughout the night, and you’re always moving around, it’s possible that the Saatva Classic could be the perfect option for you. With two layers of coils, both with innerspring that are innerspring that are both innerspring, the Saatva gives the sensation of bouncing that allows you to change your place.

The most suitable Saatva mattress for people who sleep in group sleep is determined by your body type and the degree of firmness you prefer and the preference of sleeping positions. People who are obese or overweight prefer the firmer model, while the Luxury Firm model best suited for those who would rather sleep with their backs. Soft Plush Soft Its Soft is the perfect choice for those who are slim as well as medium-weight individuals who spend the majority of their time lying on their sides. Choose the Firm option if you prefer a more firm feel , while the Luxury one is for those who prefer the feeling of equilibrating.


Saatva Mattress Construction

Saatva Customer Service EmailLet’s take a look at the different components of Saatva mattress. Saatva mattress.

We’ll examine each layerand look at the different elements that make up it, and the way they impact how the Saatva performs in general and the quality of sleep you receive from Saatva. Saatva Customer Service Email


The Saatva covers are constructed from 100 organic cotton that makes the mattress’s top feel comfortable with a pleasant air-flow. Also, the cover is able to be quilted or tufted with soft foam. This gives you with the Saatva that cushioned the look and feels.

Comfort Layers

The most comfort-oriented feature that is found in Saatva is its top. Saatva comes from its high, and it has a luxurious, soft top. It’s actually said that it is the Saatva is one of most comfy mattresses that have a pillow-top we’ve ever seen. Below , you’ll find another layer of memory foam designed to cushion the surface of the mattress.

Support Layers

The bottom portion of the mattress Saatva includes two sets of steel stainless coils. The set starts with the coils’ outer layers providing support but also cushioning that sleepers can rest on. And then, huge, premium coils offer an impressive level of support and ought to be strong enough to support heavier weights.

Mattress Height

Saatva mattress Saatva mattress is available in two dimensions: 11.5” and 14.5″ As mentioned above We reviewed the 11.5″ model.


Saatva Mattress Size Options And Price

Look at the chart below to view the most recent Saatva size and pricing information:

Size Dimensions Price
Twin 38″ x 75″ $887.00
Twin XL 38″ x 80″ $1098.00
Full 54″ x 75″ $1495.00
Queen 60″ x 80″ $1595.00
King 76″ x 80″ $1995.00
California King 72″ x 84″ $1995.00
Split King 76″ x 80″ $2196.00
Split California King Two 38″ x 80″ pieces $2196.00

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In addition those who have larger bodies may wish to to review some of the Saatva HD reviews. Saatva Customer Service Email

The mattress is extremely comfy and was created to accommodate people with heavier bodies.


Saatva Mattress Performance

The firmness is not the only thing that matters. Feel, and construction What is its overall performance compare? Saatva mattress? We’ve tried it out. Saatva mattress based on the edge’s support and motion transfer as well as cooling. Let’s take a look!

Sleeping Hot Or Cold

It’s Saatva can be described as an in-seam mattress with two coils that provide ample space in which air can circulate across the bed. The cover made of organic cotton is extremely comfortable and breathable, which helps to keep the top of the mattress from taking on too much heat. In the end, we found that Saatva was a great mattress. Saatva was a fantastic mattress. It was cool, but did not cause us to sweat all night.

Motion Transfer

If you’re searching for an mattress that’s ideal to couples generally, you’d opt for a comfortable mattress that features something similar to a slow-moving memory on high. In the case of hybrids, innersprings and even the resilient foam mattresses are elastic and aren’t able to stand up to the swaying of couples sleeping.

While playing on the Saatva mattress noted the presence an extensive number of movements.

If someone was asleep on the mattress , it was evident that the member of the team moved to the opposite side. This means that couples might be disturbed during their sleep on Saatva. Saatva Customer Service Email

Edge Support

Edge Support an important feature for couples since it permits each to lie between the bed and enjoy the perfect mattress to sleep upon .

Saatva is an innerspring mattress featuring two coils. Saatva is an innerspring mattress with outstanding edge support and a comfortable sit or lying at the edge of the Saatva it’s completely secure.


If you look at Saatva’s fabric and structure of it, it appears to be an extremely sturdy mattress. The two coils will give some extra energy to the mattress, and the Saatva is anticipated to last anywhere from 7 to 10 years.


Contrary to other mattresses sold on the internet, Saatva, Saatva isn’t packaged in the form of boxes. Saatva offers no-cost white Glove delivery service which allows you to put mattresses in your bedroom and then take it out.

This is because Saatva is a fantastic choice for those looking to sleep in a safe atmosphere and fresh. Saatva does not have the chemical smell that is found on other mattresses that are packed in boxes. It’s possible to lie down in the bed right after you receive it. Saatva Customer Service Email


While it is true that the Saatva mattress is made up of coils, we were unable to hear any distinct sound as we moved around. It is normal to expect that after using Saatva for a long time, Saatva for a couple years the mattress may begin to creak and rattle . This isn’t uncommon with older innerspring mattresses.


It’s a wonderful mattress for sexual. Saatva is an extremely comfortable mattress that doesn’t let the user to be too deep. It’s easy for couples to move around and switch positions on their Saatva mattress. It’s one of more comfortable mattress to use for sexual intimate sex.

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This Saatva mattress is a great option for people who like the feel of hybrids, as well as an innerspring. It is one of the few innerspring mattresses that speak directly to the user. It can also offer the same quality as the best names (eg Beautyrest Black) at less than half the cost. There are a variety of options for firmness to meet the preferences of different individuals. Overall I was happy with the experience I had with this mattress.

Saatva mattress Saatva mattress is a high class mattress that can provide the comfort and luxury that comes with an innerspring mattress however, not at a cost that is high.

It comes in Soft, Luxury Firm and Firm variants. Saatva is an innerspring mattress. Saatva gives individualized support to people who sleep heavier and less. Saatva Customer Service Email


Saatva Company Policies

You are thinking of buying a Saatva mattress? The first step is to provide the fine print of the applicable regulations that govern Saatva’s practices.


The Saatva comes with a five-year warranty, with a five year, limited warranty. Saatva will ensure that you’re confident about your decision. Find out more information about this warranty on Saatva’s website.

Sleep Trial

It is the Saatva mattress is covered under the 90-day trial. This is longer than average and allows you to test whether Saatva is the most suitable mattress for your needs. Saatva is the perfect mattress that will meet your requirements and sleep habits.

Return Policy

If you’re unhappy with the Saatva mattress within the trial period of 180 days, Saatva will return or exchange your mattress for an amount of $99 to transport that could be used to pay for transport costs as well as the fuel needed to transport your mattress. Saatva Customer Service Email

Common Saatva Mattress Complaints

Like all mattresses , there are a few common complaints about Saatva. The Saatva mattress has some complaints about the Saatva mattresses. Some complaints are from customers who have issues with delivery, however the majority of complaints date back to prior to the year 2018, which was when Saatva was a relatively new business. There are some who are unhappy with Saatva’s charge to return the item for $99 , however Saatva declares that the cost is an essential part of their return policy.

Some customers have complained that their mattresses were sagging. Saatva mattresses. Mattresses with rough edges can lead to back pain, as well as disruptions in rest. Mattress Sagging isn’t an issue that occurs that affects everyone Saatva Mattress sleepers. If you’re an overweight or sleeper who prefers to sleep on a comfortable mattress, the Saatva HD Saatva HD could be your best option.

However, we’ve received minor complaints that the mattress is too firm. It’s a decent mattress, however, it’s far from the top. Saatva is classified as an innerspring mattress and it’s more expensive than the traditional innerspring. It has three different levels of firmness. So, you can select the most soft option. Saatva Customer Service Email

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How Does The Saatva Compare To Other Mattresses?

It’s recommended to do some comparison shopping prior to choosing a mattress. Let’s take an overview of how Saatva compares with some of the most popular competitors.

Saatva Vs. Casper

Saatva-vs-Casper-Mattress-comparisonTwo mattresses are available There are two mattresses available: the Saatva as well as the Casper mattress differs in various ways. The style they use is the most well-known. The Saatva can be described as an innerspring mattress whereas the Casper is an inflatable mattress. Casper is constructed from an All-Foam Mattress. The mattresses have different appearance and feel, and users should feel as if they are asleep “on top” of the Saatva and “in” the Casper.

Saatva is a mattress that Saatva comes with two coils. Saatva will also create the more comfortable and comfy and air-conditioned mattresses. The coils offer greater airflow and support with the foam base inside Casper. Casper.

In light of these distinctions , the Saatva will be better suited for stomach sleepers and people who need back comfort. It should be an ideal option for hot people and who require durable and long-lasting mattresses.

Its Casper mattress is not a great choice for those who like sleeping on their sides and people who prefer the firmness of their mattress. Casper is Casper costs around $200 less compared to a queen-sized mattress, which makes Casper the most affordable option. Saatva Customer Service Email

Saatva Vs. DreamCloud

DreamCloud-and-Saatva-MattressesAt first glance, it seems like both Saatva and DreamCloud are alike in the sense that Saatva and DreamCloud appear to be similar as they both use coils and are covered with a layer of soft on top. However, they differ in a number of ways. As an example, the Saatva is available in three levels of firmness and two sizes, while the DreamCloud is available in only one size with a single firmness.

Based on our tests , what we’ve observed this: the Saatva High-end firm mattress is significantly superior to the DreamCloud mattress. Additionally it is vital to remember that the DreamCloud has a bit more of a memory foam which is characterized by a slower-moving sensation on top, whereas it’s Saatva offers more the conventional innerspring mattress.

Due to these differences and because of these distinctions, Saatva and DreamCloud will be the best option for different types of people who sleep. A mattress like the Saatva is an ideal option for stomach-sleepers and also for those who enjoy sleeping “on top” of their mattress. A DreamCloud Premier mattress can be the ideal option for those who would rather sleep on their sides and prefer to sink into their mattress for more. Saatva Customer Service Email

Saatva Vs. WinkBed

Winkbeds-vs-Saatva-Mattress-ReviewIt’s likely that it’s extremely difficult to pick between Saatva as well as WinkBed mattresses as they’re both alike. Both are innerspring mattresses that have two coils as well as an upper cushion. Both are available in various levels of firmness.

The major difference is the cost in the queen-sized Saatva mattress. Saatva is priced around $300 less than the WinkBed. If you’re looking for a way to save money when purchasing a mattress, then you must consider Saatva. Saatva mattress. Both are great for people who prefer innerspring mattresses and also for those who sleep in various kinds of.

Before making an purchase, it’s essential to go through the mattress review page to learn what Saatva is compared Saatva with other mattresses , such as Brooklyn Bedding, Helix, and Ghostbed. Saatva Customer Service Email

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Saatva Mattress FAQs

In the between we’d like to give responses to your most frequently-asked questions regarding Saatva mattress. Saatva mattress:

Is Saatva a good mattress?

The Saatva is a great mattress. It’s a very comfortable and comfortable, and is constructed of high-end components. It’s ideal for stomach-sleepers and for those who like sleeping on top of their mattress. If you’re a fan of sleeping on your back and prefer to sink further into their mattress, it might be worth making a change in your mattress.

Which is the source of the mattress that is referred to in the form of Saatva mattress?

It’s the Saatva mattress made by Saatva. Saatva company. They also produce Saatva HD, Loom and Leaf Loom along with Leaf, Zenhaven, Saatva HD and Solaire in addition to Saatva Youth mattresses.

What is the cost on Saatva mattress? Saatva mattress is available for sale at what price?

Saatva mattress Saatva mattress is available for purchase starting at $887.00 for a Twin-sized mattress up to a price in price to $1995.00 in the event of a split King or Split California King.

How long does Saatva mattresses last?

The Saatva is outfitted with premium components. It’s built with a durable design and is expected to last at seven to ten years. It could last longer.

Where is the address where Saatva mattresses are made?

Saatva Mattresses are made in America. USA. In actuality the company operates 19 manufacturing plants.

Do you need an additional box spring or Saatva mattress?

There is no need to. To provide the highest level of comfort and assistance, Saatva recommends customers place their mattress on the top of the boxspring or foundation. Important to keep track about: Saatva can cancel your guarantee if the mattress isn’t on a queen or King-sized mattress on a suitable box spring that has the appropriate support for your central.

Does Saatva an appropriate mattress appropriate for those who would rather sleep in their stomachs?

It’s a great choice for people who sleep on their sides. Saatva is an excellent choice for people who prefer sleeping on their sides and need the greatest support and tension relief. But, people who sleep on their sides and aren’t particularly heavy may not be happy with Saatva’s Luxe Firm Model (which we have reviewed in our article) because they’re not strong enough to support the mattress.

People who sleep light might prefer to choose a different model, such as Saatva’s Plush Soft model instead. Saatva Customer Service Email

Still Have Questions?

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